Privacy Notice
At Primavon, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop with us.
Information We Collect
We may collect information in the following ways:
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Directly from you: When you create an account, place an order, sign up for newsletters, or contact our customer service.
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Automatically: Through cookies and similar technologies that help us understand how you use our website and improve your shopping experience.
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From third parties: Such as address validation services or social media platforms when you connect with us.
How We Use Your Information
We use your information to:
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Process and deliver your orders.
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Provide customer support and handle returns or refunds.
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Improve our website, services, and shopping experience.
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Send you promotional offers, newsletters, or product updates (you can opt out at any time).
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Protect against fraud, unauthorized use, and other risks.
Sharing of Information
We only share your personal information when necessary, including with:
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Service providers who help us process payments, ship orders, and provide support.
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Legal authorities if required by law or to protect our rights.
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Trusted partners for limited marketing and advertising purposes.
We do not sell your personal information.
Cookies & Tracking
We use cookies to:
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Keep you logged in and manage your shopping cart.
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Remember your preferences (such as language or currency).
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Measure site performance and improve functionality.
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Provide relevant offers and advertising.
You can adjust your browser or device settings to manage cookies, but please note some features may not work without them.
Your Rights
You have the right to:
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Access, update, or request deletion of your personal information.
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Opt out of marketing emails by clicking “unsubscribe” or contacting us.
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Lodge a complaint with your local data protection authority if you believe your data is not handled properly.
Data Security & Storage
We use industry-standard security measures, including SSL encryption, to protect your data. Your information may be processed and stored in Australia, the United States, Canada, or Hong Kong, in compliance with applicable laws. We keep your data only as long as necessary for business and legal purposes.
Children’s Privacy
Our services are not directed to children under 18, and we do not knowingly collect information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, and continued use of our site means you accept those changes.
Contact Us
If you have any questions, concerns, or requests regarding your personal information, please contact us at: