All products
Return Policy🔁
📦 Cancellation & Return Policy
Order Cancellation
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You can cancel your order anytime before it is shipped for a full refund.
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Once the order has been shipped, cancellation is no longer possible.
Returns
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We proudly offer a 180-Day Satisfaction Guarantee.
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If you are not satisfied, simply return the product within 180 days of receipt for a full refund — no questions asked.
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To qualify, items should be unused and in their original packaging.
Refunds
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Once your return is received and inspected, we will notify you via email.
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Approved refunds will be processed immediately and credited back to your original payment method within a few business days.
Late or Missing Refunds
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If you haven’t received your refund yet, first check with your bank or credit card provider, as posting times may vary.
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If you still haven’t received your refund, please contact us at service@primavon.com.